Shipping policy
Shipping Policy
At SPN Nails UK, we aim to dispatch all orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed during weekends or bank holidays will be processed on the next business day.
Delivery Locations
We currently ship within the United Kingdom.
If you require international shipping, please contact us before placing an order.
Delivery Times
Estimated delivery times once dispatched:
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UK Standard Delivery: 2–4 business days
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UK Express Delivery: 1–2 business days
Delivery times are estimates and may vary during busy periods, promotions or due to courier delays.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Any applicable delivery charges will be clearly shown before you confirm your order.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.
Delays & Missing Parcels
SPN Nails UK is not responsible for delays caused by couriers or circumstances beyond our control.
If your parcel has not arrived within the estimated delivery time, please contact us and we will assist in resolving the issue with the courier.
Incorrect Address
Please ensure your delivery address is correct at checkout.
SPN Nails UK cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Additional shipping charges may apply for re-dispatch.
Contact
If you have any questions regarding shipping, please contact us at:
📧 info@projectnails.co.uk